Placing an order is easy, simply follow these steps:

• Shop by browsing through any of our product categories and view more detail on each product page.
• Add your chosen size to your shopping bag by clicking on the ‘add to cart’ button.
• Review the items you have selected by clicking on the cart icon on the top right of the page. To delete an item from your shopping bag, click on the ‘remove’ button next to the item.
• To finalise your purchases, click ‘place order’ and follow the instructions.

If you would prefer to place your order by telephone, you may do so by calling our online customer care team on +91 9326631031, who are on hand to help  Monday to Saturday 10am to 6pm.

Crimzon shoes come in Indian/European sizing and are true to size. Please refer to our size guide for further information.

There is a mention on the available stocks on each of the product pages. Alternatively, it would show you ‘on order’ if there is possibility to manufacture the product for you or it will show ‘sold out’ in case the particular design has gone out of production. Please note that the standard delivery time for ‘on order’ products is over two weeks.

Please be aware that if an item is in your wish list or shopping basket, it can still be sold as it is not reserved.

We accept payments through Razorpay.

The security of your details is of top priority to us. All credit card transactions on this site are processed using Razorpay, a secure online payment gateway which encrypts your card details in a secure host environment. If you would prefer to place your order over the telephone, please do give us a call and we will assist.

We will treat all the information you share with us as private and confidential. At no point will we share, rent or sell your personal information. For further details, please read the Crimzon World privacy policy.

Please read the following terms of our privacy policy.

The protection and security of your personal information is one of our top priorities. This online privacy policy discloses our information practices for this website and subscriber / membership based services (“services”) including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties. By using this website you agree to accept the terms of this privacy policy as well as the website’s terms of use. By accessing or using this website you expressly consent to our use and disclosure of your personal information in any manner described in this privacy policy. This privacy policy extends to both, users who visit the website but do not transact business on the website (“users”) as well as users who are registered and are authorized by the website to transact business on the website (“members”). “personal information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number and credit card information.

In order to register with Crimzon World, you are required to let us know your name and email address. To place an order we will require your billing address, delivery address, telephone number, credit card number and expiration date. If necessary these details may be used to verify your order.

We may use your contact details to let you keep you informed of our latest collections and Crimzon World.

After you place your order, you will receive an email confirming that your order has been received. This does not mean your order has been accepted. Once your payment details have been approved, the receiving address has been verified, your order will be accepted and the item will then be dispatched. Please do keep an eye out for any emails from us once your order has been placed, as we may contact you to verify some details.

No, regret this is not allowed.

The tracking details along with the courier partners name will be shared with you, once the package has been dispatched from our end

Women’s shoes will be carefully packaged in their original Crimzon world packaging placed inside a duster bag to protect the shoe when not in use.

Handbags will be dispatched in a Crimzon world packaging placed inside a duster bag to protect the bag when not in use.